Why Personal Injury Lawyers Need to Be Compassionate

Injury lawyers are responsible for researching cases and winning a fair compensation amount, but the mandate to clients goes much deeper than this. When a client visits our law firm, they’ve been through a traumatic experience and are still in the healing process. A lot of the time, there’s significant emotional distress and physical injuries, which means they’re searching for someone to understand their point of view.

What is Compassion?

Compassion is having the ability to be empathetic abound a person’s feelings and situation, but it also involves taking action. When we speak to clients and hear about their traumatic experiences and see the physical devastation, all we want to do is help – and that goes a long way when it comes to personal injury law.

Offering Advice

Being a personal injury lawyer means having a unique perspective on traumatic experiences. We are capable of seeing through the legal barriers to make life more manageable for our clients, but this isn’t only in a financial setting. For example, we understand the impact pain and suffering have on peoples’ lives, which is why we offer advice and refer people to other services, including mental health support.

Knowing Individuals

Some lawyers simply go through the motions – gather facts, build a case, fight the case, and move on.

We don’t believe in that approach. With heaps of compassion, we understand the value of effective communication and getting to know each individual. By getting to know our clients, we have a firm grasp on exactly how an accident has changed your life, which motivates us to get the best results.

Striving to Settle

Many personal injury cases go to court, which is a lengthy process that will likely bring along more stress for all involved. We understand this, which is why we will always strive to settle outside of court. However, that doesn’t mean we aren’t willing to put up a fight if it’s the only way to get a fair settlement.

Effective Communication

Clear and transparent communication is at the heart of a successful personal injury case. A good lawyer needs to understand your exact circumstances and you deserve to know what’s happening at every step of the proceedings. Driven by compassion, our lawyers are excellent communicators and will ensure that you’re comfortable with everything, whether that means explaining legal jargon or explaining the next steps.

A Simple Ear

Many clients get in touch because they simply want to be heard, and that’s absolutely fine. Whether you need a free consultation or we’re in the middle of building a case, our team will always be on hand to simply listen. It is only through active listening that we can provide clients with the best service possible.

Experiencing an accident of any type can lead to pain and suffering, and this looks different for everyone. To understand each unique case, our team acts with complete compassion as outlined above, and this motivates us to ensure all clients are 100% satisfied with the outcomes.

If you or a loved one has had an accident caused by somebody else, visit Rush Injury Law at the following offices:

• 10 Commercial Blvd, #206 Novato, CA 94949
• 75 Broadway #202, San Francisco, CA 94111
• 3558 Round Barn Blvd, Suite 200, Santa Rosa, CA 95403

Call us today for a free consultation on (415) 897-4801